Resetting your Password when Lost or Forgotten
Password Reset:
1Navigate to the settings icon on the top bar in your Bertram Office Suite office.com, and select change password.
2Enter your old password and create a new one and select “Submit”
3You will be prompted to input your new password, then select “Sign in”
4You will then be prompted to authenticate using your Microsoft Authenticator app to enter a OTP “One time passcode”
Now you can apply the new password change to log into your Outlook app, or affiliated Office 365 applications.
Choosing new password:
If you are unable to reset your password because you have lost or forgotten your old password, or did not save it to 1Password you can take the following course of action;
1Sign out of Office, and select forgot password
2Sign in using MFA from Microsoft authenticator-following the onscreen prompt
3Answer the security questions and select the new password